Refund Policy

At Dhaasu Clothing, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a refund or exchange under the following conditions.

1. Eligibility for Refunds and Exchanges

We accept returns and exchanges under these conditions:

• The item must be unused, unworn, and in its original packaging with tags attached.

• The return request must be made within 3 days from the date of delivery.

• Custom or personalized items are non-refundable unless they arrive damaged or defective.

2. How to Initiate a Refund or Exchange

To request a refund or exchange, please follow these steps:

1. Contact our support team at dhaasuclothing@gmail.com with your order details.

2. Ship the product back to us at (Delivery guy will collect product from you once you are eligible for refund or exchange).

3. Once we receive the item and inspect its condition, we will process the refund or exchange.

3. Refund Processing

• Refunds will be credited to the original payment method within 2 business days.

• Shipping charges are non-refundable.

• If the return is due to our error (e.g., wrong item received), we will cover the return shipping cost.

4. Non-Refundable Items

Certain items are not eligible for refunds:

• Sale or clearance items

• Products listed in Dhaasu Combo category

• Gift cards

• Custom or personalized products

• Items damaged due to customer mishandling

5. Late or Missing Refunds

If you haven’t received a refund yet, please check with your bank or payment provider. If the issue persists, contact us at dhaasuclothing@gmail.com.

6. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Please check this page periodically for updates.

For any questions regarding our Refund Policy, feel free to contact us at:

• Email: dhaasuclothing@gmail.com

By making a purchase from our Website, you agree to the terms of this Refund Policy.